Privacy Policy

Last Updated: August 2026

La Poupée Beauty Center respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, make a booking, use our services or communicate with us through our digital channels.

1. Who We Are

La Poupée Beauty Center is a ladies' beauty center operating in Abu Dhabi and Al Ain, United Arab Emirates.

For privacy-related enquiries, you may contact us through:

Email: welcome@lapoupee-beautycenter.com
WhatsApp: +971 54 423 0454
Website: www.lapoupee-beautycenter.com

2. Information We May Collect

Depending on how you interact with La Poupée Beauty Center, we may collect:

• Your name
• Mobile or telephone number
• Email address
• Booking and appointment details
• Preferred branch, services and service provider
• Information you provide through enquiry or contact forms
• Communication through WhatsApp, Messenger, Instagram or other social platforms
• Transaction and payment-related information
• Purchase and service history
• Loyalty, promotion or membership information
• Feedback, reviews and customer-service communications
• Website usage information, browser information, cookies and similar technologies
• Photographs or videos where you have provided appropriate permission
• Relevant service consultation information that you voluntarily provide and that is reasonably required to provide a requested beauty service

3. How We Use Your Information

We may use your personal information to:

• Create, confirm, amend and manage appointments
• Provide requested beauty and wellness services
• Contact you regarding your booking
• Send appointment reminders and service-related notifications
• Respond to enquiries and customer-service requests
• Process payments, refunds and purchases
• Maintain service and transaction records
• Administer loyalty programmes, packages and promotions
• Improve our services and customer experience
• Analyse business and website performance
• Prevent fraud, misuse or unauthorised activity
• Meet legal, regulatory, accounting and operational requirements
• Send promotional communications where permitted and where appropriate consent has been obtained

4. Bookings and Third-Party Platforms

We may use third-party service providers and booking platforms, including Fresha, Meta platforms, WhatsApp and other technology providers, to support bookings, communications, marketing, payments and business operations.

When you use a third-party platform, your information may also be processed in accordance with that provider's own privacy policy and terms.

5. WhatsApp and Social Media

If you communicate with us through WhatsApp, Instagram, Facebook, TikTok, Snapchat or another social-media platform, we may receive information made available through that communication.

We use this information primarily to answer enquiries, manage bookings, provide customer support and, where permitted, communicate relevant offers and updates.

6. Marketing Communications

Where permitted by applicable law and your communication preferences, we may send you information about:

• New services
• Special offers
• Seasonal promotions
• Events
• Beauty tips
• Loyalty benefits
• La Poupée Beauty Center news

You may ask us to stop promotional communications at any time by using the unsubscribe option where available or by contacting us directly.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

• Remember preferences
• Improve website functionality
• Understand how visitors use our website
• Measure website and advertising performance
• Support relevant marketing activities

You may be able to manage or disable cookies through your browser settings. Disabling some cookies may affect certain website functions.

8. Payment Information

Payments may be processed through third-party payment processors or booking platforms.

La Poupée Beauty Center does not intentionally store complete payment-card details unless this is required and handled through an authorised and appropriately secured payment system.

9. Sharing of Personal Information

We do not sell your personal information.

We may share information where reasonably necessary with:

• Booking and appointment platforms
• Payment processors
• Website and IT service providers
• Marketing and communications providers
• Professional advisers such as accountants or legal advisers
• Government or regulatory authorities where legally required

Any sharing is limited to what is reasonably necessary for the relevant purpose.

10. International Data Transfers

Some of our technology or service providers may process or store data outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to use service providers and arrangements that provide appropriate safeguards in accordance with applicable requirements.

11. Data Security

We take reasonable administrative, organisational and technical measures to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Unauthorised disclosure
• Alteration
• Destruction

However, no electronic transmission or storage system can be guaranteed to be completely secure.

12. Retention of Information

We retain personal information only for as long as reasonably necessary for:

• Providing services
• Maintaining legitimate business records
• Managing bookings and transactions
• Resolving complaints or disputes
• Meeting accounting, regulatory and legal obligations

Information that is no longer reasonably required will be deleted, anonymised or securely disposed of where appropriate.

13. Your Privacy Rights

Subject to applicable law, you may have the right to request:

• Access to information we hold about you
• Correction of inaccurate or incomplete information
• Updating of your personal information
• Restriction or cessation of certain processing
• Withdrawal of consent where processing relies on consent
• Deletion of personal information where legally applicable
• Information about how your data is being processed

Requests may be submitted using the contact details provided in this Privacy Policy.

14. Children's Privacy

Our services may include beauty services for girls and minors.

Where personal information relating to a minor is required, we may request that the booking, consent or relevant information be provided or approved by a parent or legal guardian where appropriate.

15. Photographs and Marketing Content

We will not intentionally use identifiable client photographs or videos for promotional or marketing purposes without appropriate permission.

Where permission is provided, content may be used on La Poupée Beauty Center's website, social-media channels, advertising or promotional materials according to the permission given.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.

The latest version will be published on our website with the updated revision date.

17. Contact Us

For questions, requests or concerns regarding this Privacy Policy or your personal information, please contact:

La Poupée Beauty Center
Abu Dhabi & Al Ain, United Arab Emirates

Email: welcome@lapoupee-beautycenter.com
WhatsApp: +971 54 423 0454
Website: www.lapoupee-beautycenter.com